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Customer Service Center

Is your business at stake because of insufficient customer support? We can bridge the gap between you and your customers with our 24x7 call center phone answering services. Start experiencing increased sales and better conversion rates along with the satisfied customers. Our multi-channel call centers have real time reporting and 100% recording facilities. Whether you are a small / midsized company or a large enterprise, we can provide you with call center services such as order taking services and 800 answering services that will fit in perfectly with your organization's needs. With us as your vendor, you can be assured that your customers will get our undivided attention.

  • Specialized call monitoring system
  • Real-time reporting by expert professionals
  • 100% quality assurance in call recording

Call Center Services Call Center Services

Henoz's Inbound Call Center Services primarily focuses on maximizing business and profits for our customers. Our Inbound Contact Center Services are based on superior product and industry knowledge garnered over the years of experience that we possess in the offshore call center services industry

  • Phone answering services
  • 800 answering services
  • Order taking services
  • Product information services
  • Up-selling and cross-selling services
  • Claims processing services
telemarketing company Outbound Call Center Services

At Henoz, we can help you connect with your customers with our complete range of outbound call center services. With our domain expertise in outbound contact center solutions, high-level of expertise and experienced outbound sales center agents, you can be assured of quality services.

  • B2C and B2B Customer Acquisition
  • Lead Generation
  • Appointment setting
  • Tele Surveys
  • Customer Loyalty Programs
  • Information gathering
telemarketing services Telemarketing Services

Outsourcing telemarketing services can help your organization augment your existing customer relationships. Flatworld, a pioneer in outsourcing, can meet all your telemarketing requirements. We can increase your revenue by effectively closing sales through our competent inbound/outbound telemarketing services and by creating sales force leads.

  • Inbound Telemarketing Services
  • Outbound Telemarketing Services
  • Telemarketing Consulting Services
  • List Marketing Services
customer support company Technical Support Services

If your organization is facing challenges in technical support services, consider outsourcing technical support services to Henoz. We have experienced technical support executives who apart from having technical knowledge are excellent customer support representatives

  • Customer sales and support services
  • Pre-sales support services
  • Post-sales support services
  • Managed technical support services
business improvemnet services Business Process as a Service

At Henoz, we leverage our 14 years of experience in delivering exceptional SaaS, IaaS, and PaaS to provide our clients with a single point, end-to-end BPaaS solutions across various industry verticals. With our help, you can leverage cutting-edge technology and standardized processes without any major capital expenditure.

  • BPaaS Consultation
  • BPaaS Cloud Infrastructure
  • Finance and Accounting BPaaS
  • Customer Care Service BPaaS
cctv support company CCTV Monitoring Services

Immediate identification and action, on the problem situations and intrusions through a professional, comprehensive CCTV monitoring service: that's how Henoz contributes to your organization's safety and security. Our trained teams monitor your premises and your project sites to provide the top-quality surveillance you would expect from an on-site personnel - but much more cost-effectively.

  • A Proactive Team that Thinks Ahead
  • State-of-the-art CCTV Monitoring Technology
  • CCTV Monitoring Applications
  • Testing, Checks, and Maintenance
Email Support Services Email Support Services

Does your organization receive thousands of emails from customers which go unnoticed and unanswered? Outsourcing email support services can help you answer these email queries from customers within a fast turnaround time. When you outsource email support services, you can save on precious time and concentrate more on your organization's core competencies..

  • High-quality and professional email support
  • Stringent quality control processes
  • Fast and accurate replies to email
  • Experienced, qualified and trained email support
  • Quick turnaround time
Chat Support Services Chat Support Services

Does your organization suffer from a lack of sales? Are your customers dissatisfied? If your answer is yes to the above questions, then outsourcing live chat support services can help your organization. For online selling companies, live chat support is very important as it can improve your customers' satisfaction and increase your sales. More than 50% of your website visitors can be converted into prospective customers by accurate online support services.

  • Concentrate on core competencie
  • Get more information about your customers
  • Answer queries immediately
  • Testing, Checks, and Maintenance

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24 hours. That's all it will take you to figure out the cost benefits of outsourcing!

109 J-1 Wapda Town Lahore

Phone: +1 (403) 703 9636

Phone: +92 (321) 449 5487

Email: [email protected]
Skype: henoz.support



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